My personal banker from Barclays Prenier called me today. I missed his call, so when I called him to leave a message,his message said 'I'll endeavour to get back to you within 3 hours'. 3 hours ?????? Wow, now that's service - can you see FNB doing that? Actually, it took him 23 minutes. He called me to tell me not to worry about Barclays's liquidity, and that he'd like to meet me, face to face to 'chat about things'.
Now, that's service for you. Not sure exactly what he wants, but I've never had a banker come visit me before, so for once I'm gonna make him do it. It may never happen again!
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